SMS to Donate

SMS PILL and help provide a healthy future for our patients.

With your regular SMS contribution, you are joining thousands of South Africans who want to help Doctors Without Borders (MSF) Southern Africa to provide impartial and independent life-saving medical care where it is needed the most. Thank you.

Please read the Terms and Conditions related to your SMS donation below: 
 

Steps to subscribe:

Step 1: Send the message PILL to 43845 to donate R30 per month.
Step 2: you will receive a confirmation message for your donation.
Step 3: you will receive a phone call from MSF to thank you for your generosity.
Step 4: every month, on the day of your first donation, your contribution will be coming off your airtime and you will receive a message to remind you of your support. 
 

Steps to unsubscribe:

Option 1

Step 1: You can SMS STOP to 43845 for a R30 SMS donation. Should you have donated to a previous amount, you can SMS STOP to 41486 for a R15 donation or to 42537 for R50 donation.
Step 2: you will receive an SMS confirming your immediate cancellation.

Option 2 

Please contact Chipo or Kgothatso, MSF Donor Care team at 0800 000 331 or at [email protected].

More about MSF's Service Provider, chosen to process the SMS donations:

Iwin (www.iwin.co.za) is the WASPA member chosen by MSF to provide this service. Iwin is a member of WASPA (Wireless Application Service Providers Association), and as such complies with all regulations and industry best practice.

The WASPA Code of Conduct seeks to ensure that members of the public can use mobile services with confidence, assured that they will be provided with accurate information about all services and the pricing associated with those services. The Code aims to equip customers and consumers with a mechanism for addressing any concerns or complaints relating to services provided by WASPA members, and a framework for impartial, fair and consistent evaluation and response to any complaints made.

The Code of Conduct also sets standards for advertising mobile application services, and includes a framework for the provision of adult services, to ensure adequate protection of children from potentially harmful content. For a full copy of the WASPA Code of Conduct, visit www.waspa.org.za.

Please note that this donation service must only be used with the permission of a parent or guardian. Consumers who have problems with subscription services or any content should lodge formal complaints to the SMS regulator: WASPA. WASPA undertakes to act against non-compliant services.

Read more about MSF Privacy and Confidentiality Policy here.