MSF, Doctors without Borders, Diabetes care in South Africa
Diabetes

The Eastern Cape Community Tackling Diabetes Head On

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For many people living in the Eastern Cape, South Africa,  managing chronic conditions like diabetes and hypertension often means travelling hours for a simple check-up or to collect lifesaving medication. Since 2023, Doctors Without Borders (MSF) has been supporting the Eastern Cape Department of Health (ECDoH) in South Africa in improving care for non-communicable diseases (NCDs), such as diabetes and hypertension.

People living with diabetes need consistent care and medication to manage their condition. In places like Butterworth, Eastern Cape, many patients are compelled to travel long distances, sometimes up to twice a month, for treatment or screenings at health centres. This process is costly and cumbersome, and many patients default or are never initiated into treatment. To make treatment more accessible, MSF has established four external medication pick-up points (PUPs) in rural communities, allowing patients to collect chronic medication closer to home.

Building on decades of experience tackling HIV and TB in South Africa, we are applying community-based models of care to chronic disease care. These lessons are helping demonstrate that accessible, patient-centred NCD care is achievable, even in remote settings.

Nokhawulezile Ngontsi Nokhawulezile Ngontsi, used to walk about 9 kilometres to Tafalofefe Hospital to collect her diabetes medication. The MSF-supported pick-up point, just a stone’s throw from her home, makes it much easier for her to access medicine and routine screenings.
MSF, Doctors without Borders, Diabetes care in South Africa
Fezile Jidane “I feel good being here because we’re helping people who truly need it. When we arrived, access to care was difficult, but now, with MSF’s support, medicines are much closer to where people live,” MSF driver Fezile Jidane.
MSF, Doctors without Borders, Diabetes care in South Africa
Zizo Kawe MSF staff member Zizo Kawe is based at the Tyhali pick-up-point in Godidi Village, about 31 km from Butterworth in the Eastern Cape, South Africa. Here, she supports diabetes patients in managing their condition through the distribution of medication at the pick-up points and health education.
MSF, Doctors without Borders, Diabetes care in South Africa
Siphokazi Mtshizana MSF health promotion officer Siphokazi Mtshizana receives a new batch of medication from a Department of Health (DoH) staff member headed to one of the community pick-up points.
MSF, Doctors without Borders, Diabetes care in South Africa
Eastern Cape, SA Butterworth: Landscape of Butterworth

Treating Diabetes and Hypertension

msf.org.za

MSF is supporting the Eastern Cape Department of Health to improve services for patients with chronic conditions, focusing on type 2 diabetes and hypertension. With the help of community-based organisations, we want to take some of those services closer to communities.

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How these pick-up points can transform diabetes care in rural South Africa.

In the Eastern Cape province of South Africa, treatment coverage for diabetes and hypertension is poor, with a diabetes prevalence rate of 12.5% among adults but a treatment coverage rate of only 34.6%. In other words, nearly two-thirds of people who have diabetes are not receiving treatment. It is our experience that many of the patients who are accessing diabetes and hypertensive care are not being managed well. The control of their diseases is poor, with patients still having many complications. Since the establishment of Pick-Up Points (PUPs), patients can stick to their treatment and as a result tell us that fewer people seem to be dying from complications of these diseases.
MSF
MSF, Doctors without Borders, Diabetes care in South Africa
As part of its work to strengthen local health systems, MSF supplies surrounding health centres with the equipment needed to screen and manage diabetes. Staff members like Manando ‘Nande’ Noganta pack these vital supplies, ensuring patients receive timely care. 
Vusimuzi Shiburi/MSF
MSF, Doctors without Borders, Diabetes care in South Africa
Caregiver Nokhawuntala Chithilali (left) supports patient Sinazo Litoli (right) at the Nyhwara pick-up point. By bringing care closer to home, local caregivers play a key role in helping patients manage chronic conditions like diabetes.
Vusimuzi Shiburi/MSF
MSF, Doctors without Borders, Diabetes care in South Africa
MSF Health Promotion Officer Siphokazi Mtshizana (right) speaks with a Eastern Cape Department of Health patient, Simphiwe Kamden, about the importance of treatment adherence at Tafalofefe Hospital,  in Cendane, Eastern Cape, South Africa.
Vusimuzi Shiburi/MSF
MSF, Doctors without Borders, Diabetes care in South Africa
MSF driver Sabelo Mhlongo supports MSF teams in Butterworth, Eastern Cape province, ensuring they reach remote communities and health facilities. Previously, he worked on the Eshowe HIV/AIDS project in KwaZulu-Natal, South Africa, helping bring HIV and TB care closer to people’s homes.  
Vusimuzi Shiburi/MSF
MSF, Doctors without Borders, Diabetes care in South Africa
At Nqamakwe Community Health Centre in Nqamakwe, Eastern Cape, South Africa, MSF staff Israel Chingosho and Fezile Jidane deliver vital diabetes care equipment, enabling improved screening and management for patients in the area.
Vusimuzi Shiburi/MSF
MSF, Doctors without Borders, Diabetes care in South Africa
Between consultations, MSF staff member Zizo Kawe, carefully monitors records, a crucial part in ensuring continuity of care for people living with chronic diseases. 
Vusimuzi Shiburi/MSF
MSF, Doctors without Borders, Diabetes care in South Africa
Building healthier futures, one step at a time. The Iliso community-based organisation (CBO) facilitates peer-led group gatherings where community members support each other's journey to better health
Vusimuzi Shiburi/MSF
MSF, Doctors without Borders, Diabetes care in South Africa
MSF driver Bonga Ngxowa stands next to an MSF vehicle that supports the Eastern Cape Department of Health and community partners in delivering essential health services to hard-to-reach rural areas. Drivers like Bonga play a vital role in the programme, ensuring MSF teams can safely reach remote communities and deliver much-needed care. 
Vusimuzi Shiburi/MSF