Ebola frontline workers DRC
Ebola

Behind the mask of frontline responders in the DRC Ebola Outbreak

Key Takeaways 

  • The Democratic Republic of Congo is experiencing the largest and deadliest Ebola outbreak in its history. According to Ministry of Health figures, almost 11,000 people have been infected, and more than 5,300 have died in nearly six months since it was declared.
  • Responders are not immune. Of the 2,900 people deployed or supported by Doctors Without Borders (MSF), 29 were infected, most likely within communities, and three died.
  • There is not yet a specific approved treatment for the Bundibugyo virus responsible for the outbreak. Teams isolate patients, monitor them closely and treat their symptoms, and coming early gives patients a better chance.
  • Armed groups, insecurity and deep distrust complicate the response. MSF staff have been threatened, and teams work to counter rumours with facts.
  • Several responders who survived Ebola have returned to the frontline, and thousands of frontline workers remain determined to help bring the epidemic under control.

The largest and deadliest Ebola outbreak in DRC history

Democratic Republic of Congo (DRC) is experiencing the largest and deadliest Ebola disease outbreak in its history. According to Ministry of Health figures, in nearly six months since it was declared, almost 11,000 people have been infected, and more than 5,300 have died as a result. The real figures are likely higher.

Those working on the frontlines of an Ebola response operate in challenging environments. Some have lost loved ones, family members or colleagues.

Ebola frontline workers DRC
Staff hold a meeting after a busy shift at the Ebola Treatment Centre in Beni.
Sam Bradpiece

Why Ebola responders are at risk

Ebola responders are not immune to the disease. While the risk of contracting the virus in Ebola treatment centres is generally limited thanks to strict infection prevention measures, most responders come from communities affected by the outbreak, where a risk of transmission in everyday life exists.

Even tiny levels of exposure to the Bundibugyo virus, spread through bodily fluids, can cause infection – and the mortality rate is close to 50 per cent.

Frontline responders infected and lost, including MSF staff

Nationwide, hundreds of frontline responders have been infected, and dozens have died, according to official figures. People working for or with MSF haven’t been spared. Since the declaration of the outbreak, out of the 2,900 people deployed or supported, 29 were infected, most likely within communities, and three died.

Despite the challenges, thousands of frontline workers remain determined to help bring the epidemic under control and save lives. Each has their own story.

Ebola frontline workers DRC
Staff carry supplies in the Ebola Treatment Centre in Mongbwalu, Ituri.
Sam Bradpiece

Ebola survivor and doctor return to the frontline in Bunia, Ituri

Dr Sylvain Radjabu Lubangi, 35, used to work in MSF’s Elikya Ebola treatment centre in Bunia, Ituri province, which has since been closed.  There, he entered the high-risk zone each day for months, to care for patients with Ebola.

Having survived the disease himself, he knows how frightening it can be.

“When I learned that I was positive, I was in shock,” he says. “At the beginning of the outbreak, many people were dying. I thought I was going to die too.”

Behind the mask: Dr Sylvain I told myself Ebola is a disease like others - you can receive care and recover.
Ebola frontline workers DRC

Dr Lubangi contracted the virus before joining the MSF-run treatment centre. Admitted to this facility, he learned that other health workers had died in the region. “That was very hard,” he says. “I was afraid. I kept thinking maybe I would be next.” But he found the strength to fight.  

“I told myself Ebola is a disease like others - you can receive care and recover,” he says. “I had to stay strong mentally.” After recovering, Dr Lubangi chose to return to the frontline.

“Now, when I see patients, I see myself,” he says. “I know the fear, the pain and the uncertainty. That gives me even more empathy, and more strength to help them.” He hopes his story will encourage others diagnosed with the virus.

“Do not lose hope,” he says. “I know it is possible to recover, because I recovered.” 

Paediatric Ebola care, a pediatrician’s account from Mongbwalu, Ituri

Dr Carla Schwanfelder, 44, is a trained paediatrician from Germany, working at MSF’s Ebola treatment centre (ETC) in Mongbwalu, Ituri, where the outbreak began.  

Behind the mask: Dr Carla Schwanfelder I can’t sit at home and watch from afar when I know I have skills I can use to help.
Ebola frontline workers DRC

While children represent a minority of patients seen at this facility, they represent a larger proportion of patients who die from the disease.  

“Most of the children we treat who test positive die,” she explains. “They are among the groups most vulnerable to this disease, alongside the elderly and pregnant mothers.” The abruptness of some child deaths adds to the distress of working at the ETC. 

“They can seem fine one day – eating and playing – and the next day they are dead. It is no longer surprising, but it is deeply sad. When we see them deteriorating, there is not much we can do,” she says.  

“It is also difficult to see children losing half their families to the disease.”

Seeing children recover provides a dose of relief to the team. “When they are beginning to get better, we have fun – we fist bump through the plastic screen designed to stop infection. They laugh, and we laugh with them,” says Dr Schwanfelder.  

Dr Schwanfelder is currently on her second Ebola mission in Mongbwalu. “I can’t sit at home and watch from afar when I know I have skills I can use to help,” she says.  

Ebola Health Promotion, a survivor who lost eight relatives, raises community awareness

Dieudonné Tchuma Longa, 29, works as a health promoter with MSF in Mongbwalu, raising awareness in communities about the dangers of Ebola and advising people on how to stay safe. 

Behind the mask: Dieudonné Tchuma Longa People listen to me. I know what it is like to suffer from Ebola.
Ebola frontline workers DRC

“We go door to door, organise community meetings and speak with religious and other community leaders,” he says. "We explain that Ebola is real and that people should seek care as soon as symptoms appear.”

Since July, Dieudonné has lost eight members of his family to Ebola, including his father and son. He believes he was infected at his father’s funeral, and that he later transmitted the virus to his wife. Both were treated in an Ebola treatment centre for more than two weeks before recovering.

“One night in the ETC, three people died in the beds around me. Bodies can’t be evacuated at night. It was really scary,” he says.

“Now it is easier to do my job. I can tell people about my first-hand experience of the disease. People listen to me. I know what it is like to suffer from Ebola. Explaining the seriousness of this outbreak is vital if we are to save lives.”

“I still pray for my family.”

Mental Health support at an Ebola treatment centre in Mongbwalu

Charlotte Borive, 32, provides mental health support to patients at the ETC in Mongbwalu.  

Behind the mask: Charlotte Borive We share our feelings to lighten the load.
Ebola frontline workers DRC

“Most of my job is about identifying the needs of patients and helping them overcome their fear of the treatment centre,” she says.  

“People are scared of being isolated; they are scared of Ebola, and they are scared of people in personal protective equipment (PPE). They are not used to it. The first step is to explain to patients why MSF is here and how we can help them.”

“After speaking with patients, I refer them either to one of the psychologists working here, or to the health promotion team,” Charlotte says that the death of health workers in Mongbwalu has been difficult for the team to handle.  

“It really impacted us. These are people who wanted to help the community. To work through this sadness, we had to get even closer in our collaboration as a team. We share our feelings with each other to lighten the load,” she says.

Nursing through the early weeks of the outbreak: a nursing supervisor’s account.

Alice Alyerunga, 43, is a nursing supervisor from Bunia, working at MSF’s ETC in Mongbwalu. Although she has worked with the organisation for the past 12 years, she has never wrestled with an emergency on this scale. 

Behind the mask: Alice Alyerunga Every night, my heart was bleeding for our patient.
Ebola frontline workers DRC

Alice Alyerunga, 43, is a nursing supervisor from Bunia, working at MSF’s ETC in Mongbwalu. Although she has worked with the organisation for the past 12 years, she has never wrestled with an emergency on this scale.

“It is the most stressful intervention I have been a part of. At the beginning, it was catastrophic. We had no survivors for three weeks. Around 100 people died. Every night, my heart was bleeding for our patients,” she says. “When we had our first survivor, it was a joyous moment.”

“As frontline health workers, we face high levels of exposure, even with PPE. This means that it can be frightening to work here, but we are motivated by our mission to save lives and break the chains of transmission.”  

“My family and daughter encouraged me to go and help patients. They gave me their blessing. My friends are scared for me, but I tell them that I am taking measures to protect myself.”

Ebola ambulance transport, risks of picking up patients

Richard Kasereka, 50, is an ambulance driver, initially from Goma, North Kivu, working at MSF’s Ebola treatment centre (ETC) in Mongbwalu, Ituri, where the outbreak began. 

Behind the mask: Richard Kakereka Sometimes they are dead by the time they arrive.
Ebola frontline workers DRC

Richard Kasereka, 50, is an ambulance driver, initially from Goma, North Kivu, working at MSF’s Ebola treatment centre (ETC) in Mongbwalu, Ituri, where the outbreak began.

“We have picked up a lot of patients here,” he says. “In bad cases, there is a lot of blood, diarrhoea and vomiting. It is risky because these fluids are highly infectious. Sometimes the person is nearly dead already when we pick them up. Sometimes they are dead by the time they arrive.”  

These scenes can be upsetting for staff. “It is not easy. But this work demands that we adapt,” says Richard.  

“We are here to save lives, and I prepare myself mentally – and physically, by doing everything possible to protect myself. I respect the protocols, wash my hands a lot, and use gel.” 

“In my community, I try to raise awareness of these measures and explain how serious this disease is.” 

Armed groups, insecurity, and distrust: challenges to the Ebola response in Ituri

Samson Balidja, 48, grew up in Ituri province. Today, as MSF's head of mission support in Bunia, he helps the organisation navigate the security and humanitarian challenges of working in his home province. 

Behind the mask: Samson Balidja To save lives, we need to earn the trust of the population.
Ebola frontline workers DRC

Around a dozen active armed groups operate in the area, making humanitarian access difficult and complicating the Ebola response.

“During clashes, the population flees in every direction,” he says. “This disrupts prevention measures, facilitates the spread of the disease, and prevents us from accessing affected areas.”

Alongside insecurity, MSF teams also face deep distrust. Samson was among the first MSF staff to arrive in Mongbwalu, where the outbreak is thought to have begun.

“We were threatened, and a group of youths set fire to a tent we had set up next to the hospital to receive patients,” he recalls. “They didn’t believe Ebola was serious. They thought NGOs had created it to make money.”

More recently, Samson and other colleagues were attacked while assessing health needs in another part of the province where Ebola cases had been detected. “They threatened us, saying we would not make it out alive,” he says.

Despite this, Samson remains resolute. “To save lives, we need to earn the trust of the population,” he says. “We need to reinforce community engagement, help communities understand why we are there, and work alongside them.”

Health worker infected before the outbreak was declared: A Nurse’s warning

Judith Mudjagani, 28, is a nurse in Bunia who joined MSF’s Ebola response in May. She worked in the Elikya Ebola treatment centre in Bunia, Ituri province, until the closure of the facility at the end of October.    

Behind the mask: Judith Mudjagani If we fail to act, a single case can wipe out a whole village.
Ebola frontline workers DRC

In Ituri, the virus is thought to have been spreading for months before the outbreak was officially declared. Prior to joining MSF, Judith was working in a local maternity clinic without adequate protective equipment.

“For months before the outbreak was declared, we were treating sick patients without proper protection,” she says. “In early June, I tested positive for Ebola. I’m sure it was because I had been working without protection.”

Judith recovered, but the experience left her deeply shaken. “It was frightening. I know other health workers who have died.” She says one of the hardest parts of the job is wearing PPE. “It’s heavy, hot and hard to breathe in.”

She is driven by a strong sense of duty. “If we don’t isolate and treat patients, a single case can wipe out an entire village,” she says. “But if we keep going, I’m optimistic that we can defeat this epidemic.”

Safe burials and hospital hygiene: a WASH supervisor in Butembo

Adelard Kasereka Kasisivahwa, 40, is from Butembo, North Kivu. As MSF’s water, sanitation and hygiene (WASH) supervisor at the city’s hospital, he leads and trains around 60 colleagues, charged with cleaning wards and creating a safe environment for staff, patients and the community.  

Behind the mask: Adelard Kasereka Kasisivahwa We cannot save everyone. And it weighs on us all.
Ebola frontline workers DRC

When a patient dies, his team helps prepare the body – which is highly infectious - for safe burial. Transparent windows in the morgue tent allow families to watch the preparations.  

“Families need to see what we are doing and be part of saying goodbye,” he says. 

For his colleagues, the process can be hard to bear. “For many, this is their first encounter with serious illness and death. Sometimes I need to comfort my colleagues. As MSF, we do everything we can, but we cannot save everyone. And it weighs on us all.”

Adelard also worked on the Ebola response in 2018, and when the most recent outbreak was declared, he was determined to help again. Stories of survival keep him going.  

“When someone recovers and thanks us for being there, it warms the heart,” he says. 

Treating Bundibugyo virus symptoms: a nurse at the Beni Ebola treatment centre

Vivuya Kavira Mwenga, 26, is a nurse at MSF’s Ebola treatment centre in Beni, North Kivu. The wards are nearly full. 

Behind the mask: Vivuya Kavira Mwenga When someone walks out alive, it is a great joy.
Ebola frontline workers DRC

When patients arrive, her team isolates them, monitors them closely and treats their symptoms. There is not yet a specific approved treatment for the Bundibugyo virus responsible for the current outbreak.

“We cannot cure Ebola caused by the Bundibugyo Virus yet, but we can treat the symptoms,” she says. “Coming early, before complications develop, gives patients a better chance.”

What keeps her going is seeing patients recover. “When someone walks out alive, it is a great joy,” she says. “That is what we want for every patient.”

Countering Ebola rumours and disinformation at the Beni treatment centre

Kass Kalume, 45, is chief of community engagement at MSF’s Ebola treatment centre in Beni. He joined the response in August 2026. 

Behind the mask: Kass Kalume We listen, then we tell them the truth.
Ebola frontline workers DRC

His job is to inform patients, families and visitors about Ebola and how to protect themselves – and to tackle the rumours that can spread fear.

“Some people say our ETC is a morgue – that no one leaves alive,” he says. “Others say we inject people to make them weak.”

The most difficult moments occur when a patient dies. Mourning can turn into anger, and sometimes into threats and accusations against MSF staff. Kass and his colleagues respond to disinformation with facts.

“When families accuse us of causing the death, we listen, then we tell them the truth: it is the virus that kills.”

Despite the pressure, Kalume keeps going. “I am here to help save lives,” he says. “When a patient recovers, and the family sings and dances, it makes us happy.”

Infection prevention and control in an Ebola treatment centre in Butembo

Rachel Mbuto, 33, is MSF’s infection prevention and control supervisor in Butembo, North Kivu. She joined three months ago – her first MSF assignment.  

Behind the mask: Rachel Mbuto I am a health worker. When we take an oath, we cannot give up.
Ebola frontline workers DRC

She leads 20 people responsible for keeping the Ebola treatment centre safe and limiting the risk of infection within it.

“My job is to make sure everyone follows the protocols,” she says. “One mistake can put everyone at risk.”

Rachel checks that staff are properly dressed before entering the high-risk zone, that equipment is disinfected, and that waste is handled safely.

She worked in the 2018-19 Ebola response. When the disease returned, she did not hesitate to join the response.

“I know the context is dangerous, but I am a health worker. When we take an oath, we cannot give up,” she says.